FAQ
How do I choose the right stone for my project?
Choosing the right stone depends on where it will be used, how often it will be used, and your maintenance preference. We guide you based on daily usage, cooking habits, design style, and whether you prefer a natural or uniform look. Our team will recommend the most suitable material after understanding your needs.
What services does Stone Empire provide?
Stone Empire provides end-to-end stone solutions, including material consultation, slab selection, measurement and templating, fabrication, professional installation, and after-installation support. You work with one team from start to finish for a smooth and reliable experience.
What types of projects can Stone Empire handle?
We handle a wide range of residential and commercial projects, including kitchen countertops, islands, bathroom vanities, feature walls, flooring, staircases, table tops, and custom stone works. No matter the project size, we apply the same level of workmanship and attention to detail.
Do you provide warranty for materials and installation?
Yes. Stone materials come with manufacturer warranties depending on the brand and material type, while our installation workmanship is covered separately. We clearly explain all warranty terms before confirmation so you know exactly what is covered.
What is sintered stone and why is it popular?
Sintered stone is a man-made surface produced using natural minerals under extreme heat and pressure. It is highly durable, non-porous, heat resistant, scratch resistant, and UV stable, making it suitable for kitchens, bathrooms, and even outdoor applications.
What stone material do you recommend for kitchen countertops?
For most kitchens, we recommend sintered stone or quartz due to their durability and low maintenance. Sintered stone is ideal for heavy cooking and heat exposure, while quartz offers consistent patterns and easy daily care. Natural stones like granite are also suitable for those who appreciate unique natural textures and are comfortable with periodic maintenance.
How long does the stone installation process take?
From confirmation to installation, the typical timeline is 7–10 working days, depending on material availability and project complexity. Actual on-site installation usually takes 4–8 hours. We will always confirm the schedule clearly before fabrication begins.
Can I view the actual stone slab before confirming?
Yes. We highly recommend viewing the actual slab before confirmation, especially for natural stones where patterns vary. You can visit our showroom to inspect full-size slabs or arrange slab viewing with our team to ensure you are confident in your selection.